Terms of service

Last Updated: 10/31/2023

Welcome, and thank you for your interest in Chakuza (“Creator,” “we,” or “us”) and our website at
https://chakuza-shop.de, provided through Fourthwall (the “Service”).

These Terms of Service are a legally binding contract between you and Creator regarding your use of the Service.

PLEASE READ THE FOLLOWING TERMS CAREFULLY

By clicking “I ACCEPT,” or by otherwise accessing or using the Service, you agree that you have read and understood these Terms and agree to be bound by them.

If you are not eligible, or do not agree to the Terms, then you may not use the Service.

Creator Service Overview

We offer a website where you can purchase merchandise that we make available for sale, including digital products and memberships (“Memberships” and collectively with all other merchandise, “Products”).

Eligibility

You must be at least 13 years old to use the Service.

By agreeing to these Terms, you represent and warrant that:

  • you are at least 13 years old

  • you have not previously been suspended or removed from the Service

  • your use of the Service complies with all applicable laws

If you are acting on behalf of an entity, you confirm that you have authority to bind that entity.

Accounts and Registration

To access Memberships, you must register for an account.

You agree that:

  • all information provided is accurate

  • you keep it updated

  • you maintain the confidentiality of your password

You are responsible for all activities under your account.

If your account security is compromised, notify us immediately at:

shop@chakuza.de

General Payment Terms

Purchasing Products may require payment of fees.

All fees are displayed before checkout and must be accepted before purchase.

All fees are charged in U.S. Dollars.

Price

Creator reserves the right to determine pricing for all Products and Memberships.

Prices may change with prior notice.

Promotions may not apply to all users.

Authorization

You authorize Creator and its payment processors to charge your payment method for all purchases and applicable taxes.

Payment providers may perform pre-authorizations.

Memberships

Memberships may include recurring payments.

Your account will automatically be charged on the Membership Billing Date until cancelled.

You can cancel your membership:

  • via your Billing page

  • or by contacting:

shop@chakuza.de

To avoid the next billing cycle, cancellation must occur before renewal.

Returns and Refunds

Returns are accepted only for defective products within 30 days of purchase.

We will issue a full refund and cover return shipping if required.

Non-defective items are not eligible for return or refund.

Shipping and Delivery

Products are shipped to the address provided at checkout.

Shipping costs are displayed during checkout.

Licenses

Limited License

You receive a limited, non-exclusive, non-transferable license to use the Service for personal use.

License Restrictions

You may not:

  • reproduce or distribute the Service

  • publicly display content

  • modify the Service

  • bypass security mechanisms

Feedback

Any feedback you provide may be used by Creator without restriction.

Ownership

All content, materials, and software are owned by Creator or its licensors and protected by intellectual property laws.

Prohibited Conduct

You agree not to:

  • use the Service illegally

  • infringe intellectual property rights

  • distribute malware

  • impersonate others

  • collect user data without consent

  • disrupt systems or networks

Modification of Terms

We may update these Terms at any time.

Continued use of the Service constitutes acceptance of updated Terms.

Termination

We may terminate or suspend access at any time without notice.

Upon termination:

  • your access ends immediately

  • unpaid amounts remain due

Effect of Termination

Upon termination:

  • all usage rights end

  • access to your account is revoked

  • outstanding payments remain payable

Modification of the Service

We may modify or discontinue the Service at any time without liability.

Indemnity

You agree to indemnify Creator and its partners against claims arising from:

  • misuse of the Service

  • violation of these Terms

  • infringement of third-party rights

Disclaimers; No Warranties

The Service is provided “as is” and “as available” without warranties of any kind.

We are not responsible for damages resulting from use of the Service.

Fourthwall provides the infrastructure but is not responsible for purchases or disputes.

Miscellaneous

These Terms represent the entire agreement between you and Creator.

If any provision is invalid, the remaining provisions remain in effect.

Governing Law

These Terms are governed by the laws of California, USA.

All disputes shall be resolved in courts located in San Francisco County, California.

Privacy Policy

Your use of the Service is also governed by our Privacy Policy.

Additional Terms

Additional policies or guidelines may apply and are incorporated into these Terms.

Electronic Communication

By using the Service, you agree to receive communications electronically.

Contact Information

The Service is offered by Chakuza

Contact:
shop@chakuza.de

Notice to California Residents

If you are a California resident, you may contact:

Complaint Assistance Unit
Division of Consumer Services
California Department of Consumer Affairs
1625 N. Market Blvd., Suite S-202
Sacramento, CA 95834
Phone: (800) 952-5210

No Support

We are not obligated to provide support for the Service.

International Use

The Service is intended for users in the United States.

Access from regions where use is illegal is prohibited.